Shipping policy

 

Processing Time All orders are dispatched within 2 business days of payment confirmation. You'll receive a shipping confirmation email with tracking details once your order is on its way.

Free Delivery We offer free delivery on all orders. No minimum spend required.

Estimated Delivery Times

  • United Kingdom: 2–5 business days/Free standard and express delivery on all orders over £10"
  • Europe: 5–10 business days
  • Rest of World: 7–14 business days

Delivery times are estimates and may vary due to carrier delays or customs processing for international orders.

Order Tracking Once dispatched, you'll receive a tracking number by email so you can follow your order every step of the way.

Questions? Contact us at support@brandvault.store and we'll get back to you within 1–2 business days.